Leadership
Vibrant leadership is not just about doing the right thing. It also involves holding the tension between the company's revenue, the health of one's team, and supporting the community it serves. Ethical leaders strive to balance these three factors, which can be challenging. However, ethical leaders can create a sustainable and prosperous organization by focusing on employee well-being and empowering them to make decisions.
When leaders focus on ethical leadership, they create a culture of empowerment and trust. They hire competent individuals and trust them to excel. They create an ecosystem that helps employees be stronger and healthier personally and professionally. Ethical leaders build community within the organization, creating a culture of inclusion, collaboration, and support. This not only leads to a more productive workforce but it also helps employees feel valued and appreciated.
Leadership
- Passionate and results-focused leader with fifteen years of experience coaching and mentoring teams of 5 to 22 employees and managing over 440 volunteers.
- Developed a diverse and high-performing team to increase client satisfaction by 14% and volunteer retention by 22%.
- Increased employee retention by 10% by implementing a personal wellness culture. Employed trauma-responsive practices, education, and quarterly staff fun days.
Strategic Advancement
- Spearheaded a corporate renewal of a youth service organization, including a retrenchment and repositioning process that resulted in a 7-year revenue growth of over 1,022% ($87K to $890K with a 34% YOY annual increase).
- Enhanced operational productivity by 23% through implementing Salesforce software to track key performance indicators (KPI) using mixed method analysis.
- Implemented cost control and fundraising strategies that improved the organization's financials from an anticipated year-end 18% loss to a 6% gain.
Community Collaboration
- Managed legislative outreach with local, state, and National representatives that secured over $2M in funding for prevention and intervention services.
- Provided legislative education for various bills, including background check policies, the effect of marijuana legalization on youth, and runaway and homeless youth policies.
- Developed and oversaw a $1.75M County-wide Coalition that reduced underage alcohol abuse by 13%. Successfully lobbied to implement programming into New Hampshire state budget.